Photography and Listing Agreement
Purpose: The purpose of this agreement is to define the scope of photography services and property listing management provided by Manager on behalf of Owner.
Key Terms:
- Photography Services: Manager agrees to provide professional photography services for the Property, including photo sessions and editing to showcase the property’s features and amenities accurately.
- Ownership and Usage Rights: Owner acknowledges that Manager retains ownership of all photographs taken of the Property. Owner grants Manager a non-exclusive license to use and display the photographs for the purpose of property listing management.
- Property Listing Management: Manager agrees to manage the property listings on various platforms, including but not limited to Airbnb, Booking.com, and others. This includes creating and updating listings, responding to inquiries, and coordinating bookings on behalf of Owner.
- Duration and Termination: This agreement shall commence on a mutually agreed upon date and continue until terminated by either party. In the event of termination, Manager shall provide all original photographs and transfer ownership of existing property listings to Owner.
Check-in and Essential Restock Policy
Purpose: The purpose of this policy is to ensure a smooth and welcoming experience for guests upon their arrival and to maintain essential supplies within the property during their stay.
Key Terms:
- Check-in Procedures: Manager will provide detailed instructions for guest check-in, including key exchange or self-check-in procedures. Manager or a designated representative will be available to greet guests upon arrival and provide assistance as needed.
- Essential Restocking: Manager will regularly restock essential items within the property, including toiletries, linens, and kitchen supplies, to ensure guests have a comfortable and convenient stay.
- Communication Channels: Guests will be provided with contact information for Manager in case of inquiries or emergencies during their stay. Manager will respond promptly to guest requests for assistance or additional supplies.
- Liability: Manager will take reasonable care to ensure that essential items are adequately stocked and in good condition for guests. However, Manager will not be liable for any loss or damage to personal belongings or property during the guest’s stay.
Property Maintenance and Inspection Agreement
Purpose: The purpose of this agreement is to define the scope of property maintenance and inspection services to ensure the property is well-maintained and in compliance with relevant regulations.
Key Terms:
- Maintenance Tasks: Manager agrees to perform routine maintenance tasks on the property, including but not limited to repairs, cleaning, and landscaping, to keep it in good condition.
- Inspection Procedures: Manager will conduct regular inspections of the property to assess its condition and identify any maintenance issues or safety concerns. Inspections may include visual assessments, testing of systems, and documentation of findings.
- Reporting: Manager will provide detailed reports to the property owner following each inspection, outlining any maintenance issues found, recommended repairs, and proposed action plans.
- Authorization for Access: Owner agrees to provide Manager with access to the property for the purpose of conducting inspections and performing maintenance tasks. Manager will coordinate access with tenants or occupants as necessary.
- Frequency of Services: The frequency of property maintenance and inspections will be determined by mutual agreement between Manager and Owner, taking into account the property’s condition and any specific maintenance requirements.
Garden Maintenance Agreement
Purpose: The purpose of this agreement is to define the scope of garden maintenance services to ensure the property’s outdoor areas are well-maintained and aesthetically pleasing.
Key Terms:
- Scope of Services: Manager agrees to outsource a gardener/s to perform garden maintenance tasks on the property, including lawn care, landscaping, irrigation, and pest control, to keep the garden in good condition.
- Frequency of Visits: Manager will visit the property regularly to ensure garden maintenance tasks according to a predetermined schedule were completed. The frequency of visits may vary depending on the season and specific garden requirements.
- Chemical Use and Environmental Considerations: The use of chemicals or pesticides in the garden only as necessary and in compliance with applicable regulations. Manager will take precautions to minimize environmental impact and protect the health and safety of residents and wildlife.
- Reporting: Manager will provide regular reports to the property owner following each garden maintenance visit, outlining the tasks performed, any issues identified, and recommendations for ongoing care and improvements.
Housekeeping and Laundry Care Agreement
Purpose: The purpose of this agreement is to establish the scope of housekeeping and laundry services to maintain cleanliness and hygiene standards within the property.
Key Terms:
- Scope of Services: Manager agrees to outsource housekeeping to perform housekeeping tasks on the property, including but not limited to cleaning of living spaces, bathrooms, and common areas, as well as tidying up and organizing.
- Laundry Services: Manager will outsource laundry care services, including washing, drying, folding, and ironing of linens, towels, and other household items as required.
- Cleaning Products and Equipment: Manager will supply cleaning products, equipment, and tools necessary to perform housekeeping tasks. Manager will ensure that all cleaning products used are safe and suitable for the property’s surfaces and materials.
- Reporting: Manager will provide regular reports to the property owner following each housekeeping visit, outlining the tasks completed, any special requests from guests, and any issues identified.
Property Dashboard Access Agreement
Purpose: The purpose of this agreement is to define the terms of access to the property management dashboard, which provides real-time information and insights into property-related activities.
Key Terms:
- Access Permissions: Owner will be granted access to the property management dashboard, which provides information such as booking details, guest communications, maintenance schedules, and financial reports.
- Security Measures: Manager will implement appropriate security measures to protect the confidentiality and integrity of data stored in the dashboard. Owner agrees to use login credentials responsibly and not to share them with unauthorized parties.
- Data Privacy: Manager will handle personal information collected through the dashboard in accordance with applicable data protection laws. Owner acknowledges and agrees to Manager’s privacy policy regarding data usage and sharing.
- Responsibilities: Owner agrees to use the property management dashboard solely for the purpose of monitoring property-related activities and making informed decisions regarding property management. Owner will not use the dashboard for any unlawful or unauthorized purposes.
Monthly Reports and Communication Policy
Purpose: The purpose of this policy is to establish clear communication channels and reporting procedures to keep Owner informed about property-related activities and performance.
Key Terms:
- Frequency of Reports: Manager will provide monthly reports to Owner, summarizing property-related activities, financial performance, and any significant developments or issues.
- Content of Reports: Monthly reports may include but are not limited to:
- Financial summaries, including rental income, expenses, and any outstanding payments.
- Occupancy rates, bookings, and revenue generated from property rentals.
- Maintenance activities, including repairs, inspections, and any upcoming maintenance schedules.
- Guest feedback and reviews, along with any action taken in response to guest inquiries or complaints.
- Communication Channels: Owner and Manager will maintain open communication channels to address any inquiries, concerns, or emergencies related to the property. Manager will respond promptly to Owner’s communications and provide updates as needed.
- Response Times: Manager agrees to respond to Owner’s queries or requests for information within 3 business days. In case of emergencies or urgent matters, Manager will prioritize communication and provide immediate assistance where possible.